Support | Flash plug-in is not working


Flash plug-in is not working

Last Updated: Jul 12, 2016 12:35PM EDT

One of the issues people have come across has been Safari’s ‘Power Saver’ on Macs. As an energy-saving feature, it preserves battery life by disabling plug-ins such as Flash. This may hinder your experience while on


To correct this, follow the steps below:

  1. Go to the Safari menu and choose Preferences.
  2. Go to Advanced.
  3. Under Internet plug-ins uncheck the box next to Stop plug-ins to save power.
  4. Exit out of Preferences. Settings should automatically be active. If not, restart your browser.

Below are some other solutions that you can try to solve Flash related problems:


  • Make sure that Flash is enabled on your browser.
  • Make sure that you have downloaded the most up-to-date version of Flash on your browser.
  • Make sure to turn your ad blockers off.
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